24/7 Emergency Service
Fire Damage Emergency Tips
What you can do until help arrives
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After a fire damage incident, there's nothing worse than waiting for help. Especially for the uninitiated, the whole incident can be stressful and confusing, and it's not always clear what the next step should be. We understand: you want help, and you want it now.
Having served the Hickory, Lenoir and Morganton, NC communities since 2009, we've helped countless homes and businesses recover from fire damage. And as a 24/7/365 disaster restoration company, we can immediately respond to any size damage. Over time, we've learned what customers want and need to know while they wait for our team to arrive.
Below you'll find a list of things you should and should not do until we've arrived to make it "Like it never even happened."
Have Smoke or Fire Damage? Call (828) 396-1070
What To Do After A Fire
- Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
- Keep hands clean so as not to further soil upholstery, walls and woodwork.
- Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer and refrigerator and prop doors open.
- Clean and protect chrome with light coating of petroleum jelly or oil.
- Wash houseplants on both sides of leaves.
- Change HVAC filter.
- Tape double layers of cheesecloth over air registers.
What NOT To Do After A Fire
- Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
- Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
- Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
- Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
- Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
