Your Belongings and Fire Damage

Restoring Your Fire-Damaged Possessions

After a fire, your home's structure isn't the only thing you have to worry about—your belongings are also at risk. Anything not destroyed by the flames can be ruined by soot and smoke. Our team here at SERVPRO of Alexander, Caldwell, Burke and Catawba Counties knows your furniture, clothing and other belongings are just as important as your home, if not more. That's why we take great care to pack, clean and store your possessions during the fire damage restoration process.

Our Lenoir, NC office has an on-site textiles cleaning facility that can clean and deodorize your clothes, towels and many other textiles. In fact, with our Esporta Wash System, we can clean and preserve over 90% of damaged textiles—even those with heavy soot damage!

If You Have Questions or Need Help, Call Us Today – (828) 396-1070

Contents Restoration

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
Spray and Wipe -Effective for items that can’t withstand wet cleaning.
Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
Abrasive Cleaning - Involves agitation of the surface being cleaned.
Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Alexander, Caldwell, Burke and Catawba Counties can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

A quicker remodeling process
Protecting items from potential damage
Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

Television sets
DVD players
Computers
And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Alexander, Caldwell, Burke and Catawba Counties can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

Air Drying
Dehumidification
Freezer Drying
Vacuum Freeze Drying
Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service: