Fire Damage Repair and Restoration

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Locally Owned and Operated
• A Trusted Leader in the Restoration Industry
• Highly Trained Fire Restoration Technicians

Your Certified Cleanup Professionals

Fire and smoke damage is more than just destructive—it's stressful and emotionally draining. To make matters worse, your home will likely also endure water damage from our local firefighters' efforts. For the uninitiated, the entire process can seem confusing, scary and just outright overwhelming. Fortunately, since 2009, our team here at SERVPRO of Alexander, Caldwell, Burke and Catawba Counties has helped homeowners in the Unifour region of North Carolina recover from fire, water and smoke damages. 

Our IICRC-certified professionals will treat you and your family as members of our own. We'll walk you through the process and ensure you're up-to-date on the progress as we restore your home back to its pre-fire condition.

At SERVPRO of Alexander, Caldwell, Burke and Catawba Counties, we also have an on-site textiles cleaning facility equipped with state-of-the-art equipment. So your sentimental items that were damaged? We might be able to restore those too.

If you have a home in Lenoir, Morganton or Hickory, NC with fire and smoke damage, contact our team and wait for us to arrive. Until we do, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow the tips to protect yourself and your property.

Have Questions? Call Us Today – (828) 396-1070

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

We’re Faster to Any Size Disaster 

When your Hickory home or business experiences fire or smoke damage, you need professional help quickly. SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is dedicated to responding immediately, which helps to prevent secondary damage and to reduce the cost of restoration.

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We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

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Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

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Locally Owned Company with National Resources

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is locally owned and operated—so we are part of the Hickory community too. We are also part of a national network of over 2270 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large-scale disasters.

We are proud to serve our local communities:

• Hickory, NC
• Lenoir, NC
• Morganton, NC
• Newton, NC
• Conover, NC
• Sawmills, NC
• Long View, NC
• Granite Falls, NC
• Valdese, NC
• Bethlehem, NC
• Hudson, NC
• Maiden, NC
• Taylorsville, NC
• Hildebran, NC
• Sherrills Ford, NC

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (828) 396-1070

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