Water Damage Repair and Restoration

Your Certified Cleanup Professionals

Water damage can be expensive to clean up—whether it's caused by a leaky appliance, a broken pipe or an overflown toilet. Unfortunately, unless know how to dry drywall, hardwoods and other materials, you can put your home at risk of mold and other complications. That's why you should turn to trained professionals, like SERVPRO of Alexander, Caldwell, Burke and Catawba Counties. For more than a decade, our water damage specialists have helped thousands of local property owners clean and restore their water-damaged homes and buildings.

As an IICRC-certified firm, we use state-of-the-art technology to thoroughly and efficiently extract and dry excess moisture in your home. We also visit the property regularly to monitor moisture levels and offer status updates so you can have peace of mind. No matter the extent of the damage, our team will respond to any size disaster in the Unifour region of North Carolina, including Hickory, Lenoir, Morganton, Newton and Conover!

Have Water or Flood Damage?
Call Us Today – (828) 396-1070

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is strategically located to respond quickly to your water or flood damage event. When a major flooding event occurs, we can call upon our national network of 2270 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our local communities:

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

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