Sewage Cleanup and Restoration

Sewage Cleanup and Disinfection

Sewage system backups consist of grossly unsanitary water that can pose a serious health threat. Unless these biohazard incidents are handled using specialized gear and processes, they can cause illnesses through the spread of viruses and bacteria.

Since 2009, SERVPRO of Alexander, Caldwell, Burke and Catawba Counties has worked with hundreds of homes and businesses in the Hickory, Lenoir and Morganton, NC communities to keep their properties clean and safe from sewage backups. Our professionals are IICRC-certified and use PPE and other equipment to safely clean and remove sewage. We'll also sanitize affected areas to prevent the spread of any pathogens that may have been present. Our goal is to make any incident "Like it never even happened."

Sewage Backup or Toilet Overflow? Call Us Today – (828) 396-1070

There are three major types of contaminated water. SERVPRO of Alexander, Caldwell, Burke and Catawba Counties will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.