The Flood Cleanup Process

9/7/2021 (Permalink)

We extracted water in this Lenoir, NC apartment building after it had flooding.

Flooding can happen to anyone for a number of reasons. Storms, for example, can cause heavy rains to infiltrate your home. Frozen pipes are another problem because they can burst as they thaw. Regardless of how it happens, flooding can cause significant damage to your home — and that’s not even considering the eventual mold growth. Fortunately, disaster restoration professionals such as SERVPRO of Alexander, Caldwell, Burke and Catawba Counties in Lenoir, NC can clean up and restore flooded properties using an industry-standard process!

Step 1: Assessing the Damage

Once our crews arrive on the scene, their priority is to assess the damage. They’ll need to identify the cause of the incident, make sure it’s addressed, and identify which rooms have been affected. At this point, they will also get initial moisture level readings. All of this information is essential for our team to develop a customized game plan for your home or business.

Step 2: Extract the Water

Once our crew has finished assessing the damage, they’ll start extracting the water. We have different extraction machines — both truck-mounted and portable — that can suck up large volumes of water from carpet and other types of flooring. Once we’ve removed all standing water, we’ll begin drying out your property!

Step 3: Drying Out Your Home

Once the excess water has been extracted, we’ll set out air movers and dehumidifiers to dry out your home. These machines work collaboratively by pulling moisture into the air and then cooling it and converting it back into water — this time into a controlled container! This process exponentially speeds up the drying process, which can prevent structural damage and lowers the risk of mold growth.

Step 4: Cleaning Your Belongings

Your belongings have sentimental value, which is why we do everything we can to protect them. Our team will remove all furniture and other possessions from affected rooms and safely transport them back to our warehouse to be cleaned and stored. If items have been completely ruined and cannot be salvaged, we will properly dispose of them — always with your permission!

Step 5: Restoring Your Home

Once the drying process is complete, our technicians will remove the equipment! If you also decide to use us for the repairs, our reconstruction team will assess the damage, provide a quote, and then begin the final step of the process. And of course, we’ll return all of your salvageable possessions—cleaned and restored!

Your Local Disaster Restoration Team

SERVPRO of Alexander, Caldwell, Burke and Catawba County has helped thousands of homes and businesses recover from disaster since we opened our doors in 2009. We’ve seen how devastating floods can be, but we’ve also seen how homes can be cleaned and restored. If you have flooding at your Lenoir, NC property, call our team today!