Celebrating 10 Years of Service

1/22/2019 (Permalink)

Owners Kim & Randy Williams pose in front of one of their SERVPRO vehicles—one of many they've acquired over their 10 years in business.

When a business first opens its doors, there’s always a degree of uncertainty—uncertainty about success, the future, and whether or not it was the right thing to do. Owners Kim and Randy Williams had those same feelings when they decided to start their own SERVPRO franchise at the beginning of 2009. When SERVPRO of Alexander & Caldwell Counties first opened its doors, it just was them and one other employee at the height of a devastating recession.

Although it was a slow start, they took every job and treated their customers with compassion and respect, and later that year, they hired another employee. Their efforts then began to take shape, and after some momentum, they had the opportunity to purchase the franchise in Burke County in 2011. A similar opportunity presented itself in 2015 when both franchises in Catawba County were up for sale.

Now this year, SERVPRO of Alexander & Caldwell Counties is celebrating its 10 anniversary. After overcoming many obstacles, we have grown into a large team of around 50 employees that has the capability to respond to any size disaster.

To those who have used our services in the past, we thank you for trusting us during a stressful time in your lives. And for those who are considering us, we hope we can earn your business should you ever need us.

Thank you to everyone who has helped us become the business we are today. We hope to continue serving you for many years to come!