Why Our Customers Choose SERVPRO

1/4/2022 (Permalink)

Our customers sometimes send us cards or online reviews to thank us for the work that we do!

For over a decade, SERVPRO of Alexander, Caldwell, Burke and Catawba Counties has helped Hickory, Morganton, and Lenoir residents recover from fire damages, flooding, mold, and more. We’ve invested a lot into this community, and we are always honored to serve those in their time of need. This is why it’s rewarding to hear from our customers — whether it’s an online review, a letter, or directly from the customer. If you’re unsure why you should call us to clean and restore your damaged home, here’s what some of our past customers have had to say!

Our Customers’ Feedback

We called SERVPRO when we had a little fire in our home. They came to our home immediately and could not have been more professional and knowledgeable. Machines were brought in to get rid of smell, A/C ducts were cleaned out, and they did a fabulous job with cleaning my home.

— Lauren G. of Lenoir, NC

Jerry with SERVPRO came out twice to inspect my water damage. I’m a disabled veteran and short on funds. He gave me advice on how to manage it on my own, and he was respectful and kind, which is hard to find today. For this terrific service, I will give my future business loyalty and referrals locally. Highly recommended!

— Carolyn D. of Hickory, NC

SERVPRO is a fantastic company! Very efficient and responsive to my situation. Job was completed in a reasonable amount of time! Jonathan was very professional and great to work with throughout the entire process.

— Sean Y. of Morganton, NC

Your Local Cleanup Professionals

At SERVPRO of Alexander, Caldwell, Burke and Catawba Counties, we do everything we can to ensure our customers have a positive experience. Our team is friendly and professional, our quality assurance department makes sure you’re happy, and we’re fully transparent about our process and everything we do. If you need a local cleanup and restoration company, know that SERVPRO is available 24/7 to make any disaster look “Like it never even happened.”