What to Do if You Have Water Damage

1/6/2020 (Permalink)

Water damage can happen to anyone at any time. Pictured above, water burst from a kitchen sink pipe and flooded the home.

Water damages can happen to anyone, and it’s often when it’s least expected. Since SERVPRO of Alexander, Caldwell, Burke and Catawba Counties began serving customers in 2009, we’ve learned that most customers aren’t sure how to navigate the cleanup and restoration process. That’s why we’re going to outline the steps you need to take if water damage strikes your Morganton, NC home!

Taking Care of Water Damage

1. Address the damage’s source. If you know the cause of the damage, you should address that first. After all, if the water is still coming in, there’s not much point in trying to extract and dry what’s already there. This may require calling a plumber, but if you don’t know the source of the damage, then you can skip to the next step. 

2. Call a disaster restoration company. A disaster restoration company—such as ourselves—is going to assess the water damage and begin the cleanup and restoration process. If the company is experienced, they’ll also be able to help you navigate the insurance process. And in case you haven’t identified the cause of the damage, they can help you determine that and provide you with the next steps. 

3. Call your insurance company. Depending on the extent of the damage, if you have adequate insurance coverage, you should consider calling your local agent and making a claim. Disasters can be costly, so if you’re covered, your insurance can drastically reduce your out-of-pocket expenses!

Your Local Cleanup and Restoration Company

There are a lot of moving pieces involved in disaster restoration, but if you contact the right people, they can help you navigate the process. We’ve worked with thousands of affected customers over the years, so if you have water damage in the Morganton, NC area and need a disaster restoration company, contact SERVPRO of Alexander, Caldwell, Burke and Catawba Counties today!